Frequently asked questions

For our stock items and flavors, the minimum order quantity is one pallet. For custom formulations, we require two production batches, which is equivalent to approximately 5,000 pounds of dough.

Absolutely. While we offer stock items and wholesale bakery products, we specialize in partnering with businesses of all sizes to develop custom formulations tailored to their customer profiles or nutritional goals. Our R&D team of experienced food scientists will collaborate with you at every step to create the perfect product for your brand.

Yes — in fact, we offer stock products that are ready to be white-labeled and formulated to support specific nutritional goals, including high-protein, gluten-friendly, and lactation-support cookies. We can also work with you to develop a completely new nutritional product from scratch, using the nutritional parameters and targets you provide. Our R&D team will guide the process to ensure taste, texture, and shelf life meet commercial standards.

We partner with businesses of all sizes — from startup bakeries to national in-store bakeries. Whether you’re scaling an existing cookie line or launching your very first product, our team is here to help. We have extensive experience supporting brands from day one, guiding them from concept to commercial production with clear volume planning and dependable support at every stage.

Yes. We can source, fill, and apply packaging for retail or foodservice — including individually wrapped cookies, bulk formats, and private label packaging.

Lead time depends primarily on how unique your formula is and how quickly we can source its ingredients. When a recipe uses standard, readily available ingredients, production can begin in as little as 6 weeks; more specialized formulations may require additional time.

Yes. We understand recipe protection is non-negotiable. We’re happy to sign an NDA upfront before any formulation or production conversations begin.

Some of our baked products contain nuts, while others do not. However, all of our products are made in a facility that also processes nut-containing items. We follow strict allergen-control procedures, including producing nut items at the end of production runs and conducting thorough sanitation, to minimize cross-contact. Even with these controls, individuals with severe nut allergies should avoid our products.